Bianca has been amazing with helping organise my contact with my child. She came across as non-judgemental, highly professional, respected our space while maintaining her profession and being vigilant without making it awkward. Above all My child felt secure and at ease having her around and she respected our time. When you have a limited time with your child (your world) having a non-judgemental mind around you is what you need and Bianca truly understand those boundaries. Her support was unconditional in a way that constrained times were well spent and made us have a quality time together. She goes above and beyond by suggesting kids friendly places for the contacts to happen and the communication between the parties is very professional and precise, When it comes to contacts with family the time plays a key role and Bianca showed at most importance to time management by being there always on time and making all parties comfortable so the contact time goes smoothly by taking child's best interest as top most priority as per the court orders. We can't thank Bianca enough for all the support she gave us by keeping our family together to spend a quality time. If contacts through agency become part of your life, then highly recommend Bianca.